Welcome to The Bay Hair Co! We are excited to make your hair
goals a reality, Just a few T’s & C’s, we respect that your time is valuable,
and we hope that you can respect that ours is too. We have a cancellation and
no-show policy at The Bay Hair Co. We understand that things come up and you
will need to cancel or reschedule your appointment, but we ask for at least
48 hrs notice if you need to cancel so we can contact our waitlist. Any
cancellations within 48hrs will be considered a late cancellation and you will
be charged a $100 fee
If you do not show up to your appointment, you will also be charged a $100 fee.
We also ask that if you are running late for your
appointment that you call the salon to let your stylist know. If you are more
than 15 minutes late to your appointment, we may need to change your
appointment to suit the timing that is left or ask you to reschedule for another
day to avoid running late for future clients that are booked in later that day.
Thank you for your understanding.
Many thanks,
Olivia Ford - Owner of The Bay Hair Co.